Customer Training Analysis Dashboard

📈 Training Volume Analysis

634 total trainings over 10.4 months averages 61.0 sessions per month, indicating strong customer engagement and product adoption.

90% of increased monthly target achieved

🔄 Follow-up Effectiveness

149 follow-up sessions represent 30.7% of initial trainings (485), suggesting good post-training support but room for improvement.

30.7% follow-up conversion rate

⚖️ Product Balance

3860 training sessions (319) exceed 3880 sessions (166) significantly, indicating higher demand or complexity for the 3860 product.

65.8% preference for 3860 in new trainings

🎯 Training Completion

A follow-up rate of 30.7% indicates that nearly a third of customers receive comprehensive training, showing solid engagement.

30.7% of initial trainings have a follow-up

🎯 Key Strategic Insights

Product Dominance: 3860 shows almost double the training demand of 3880, suggesting it's a key driver of customer interaction.
Follow-up Opportunity: A 30.7% follow-up rate indicates potential for improved customer retention and competency development programs.
High Training Demand: 61.0 trainings per month demonstrates strong operational capacity and high customer demand for education.

📋 Management Recommendations

Short-term: Increase follow-up training rate to 40-50% through proactive customer outreach and scheduling.
Medium-term: Analyze 3860 vs 3880 training needs to optimize resource allocation and curriculum development.
Long-term: Target 70+ monthly training sessions with 85%+ completion rates through enhanced training methodologies.